After-sales service
Have you ever purchased a product but don’t know how to use it, or it’s not applicable, and you can’t get a return?
Have you ever purchased a product but the service is not up to par?
Mdinno will completely solve your problems! “Use good service” to solve your problems, “use good products” to create value for you, and continuously improve!
Service Concept
Lingdang always takes customers as the center and takes satisfying customers' needs as the first priority. It adheres to the tenet of "sincere cooperation and friendship with customers" and takes "creating value for customers" as its goal. With the policy of "timely, professional and sincere", it continuously provides customers with services that meet various needs of information construction.
Mdinno Software, make progress together with China's software industry! Develop hand in hand with small and medium-sized enterprises!
After-sales support
1. Software installation and reinstallation services;
2. Professional technical guidance to quickly improve the software application capabilities of operators;
3. Software fault diagnosis to quickly solve application problems and ensure stable software operation;
4. Data error correction, backup, and recovery to ensure data safe operation;
5. Provide the latest version of the software as soon as possible to ensure continuous and effective software updates.
Pre-sales consultation
Want to know how to realize your business needs in Mdinno CRM? Our elite consultants will help you sort out the sales process, provide comprehensive solutions, and rich project practice experience to ensure the successful launch of your project.
Professional services
Implementation services: technical evaluation, system configuration, and assisting customers in completing system initialization. Including organizational structure building, data permission setting, data initialization, etc.
Training services: CRM product usage training, including administrator backend management, management business operations, sales staff operation training, etc.
Customer Success
Provide full-process guidance and consulting services, solve various problems in the application, and provide updated product upgrade information. Allow customers to better use CRM and help customers achieve success by using Lingdang CRM or Lingdang solutions.